Lead times on deliveries can vary. Some of our products are made to order – so it’s made just for you and may take time before it’s ready to be sent to you.
We work with various approved suppliers, who help us offer you a wider range of products. These suppliers may offer different delivery times and options. Lead times can be obtained prior to placing your order should you wish either via email enquiries@houseofstoves.co.uk or using our contact form on the website. We will always confirm delivery lead time once orders are received.
Most of our products are delivered directly by the manufacturer, or their chosen courier. By doing this, we can offer you an extended range of products.
For large, heavy items, delivery will be arranged directly by our supplier. You’ll be contacted by the supplier close to the delivery time with a proposed delivery date.
Should you have any questions regarding your delivery please contact us on 01724 376336 once the delivery date has passed.